Transfer a Warranty - (USA & Canada)

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How to transfer the warranty of a used MESA amplifier or cabinet?
(U.S. & Canadian MESA owners only)

MESA/Boogie Ltd. warrants a Mesa amplifier or cabinet purchased in the United States or Canada by a resident of these countries, if used under normal operating conditions (determined at Mesa's sole and absolute discretion) will be free of defects in parts and workmanship for a period of five (5) years. Speakers used within a Mesa amplifier or cabinet are warranted for three (3) years, while all included light bulbs, vacuum tubes, batteries, cables, and accessories are warranted for six (6) months if used under normal operating conditions (determined at Mesa's sole discretion). All warranty periods are effective from the original date of retail purchase to the original owner so long as the original owner either activates this Warranty by sending Mesa their completed MESA/Boogie Warranty Registration & Quality Service Assurance Form within thirty (30) days of the original purchase date or (at any time) can provide Mesa with a copy of the original sales receipt showing the date of first retail purchase, model type, product serial number, Dealer name and address. This warranty is transferable from the original date of purchase to subsequent owners. This Limited Warranty applies only to Mesa amplifiers or cabinets sold in the 50 United States and Canada, and is void if the product has been used outside of these two designated territories; has been used for rental or damaged by alteration, accident or neglect; has been repaired improperly by non-authorized service centers or if the serial number has been defaced, removed or counterfeit.

Warranties for products sold by authorized Dealers outside of the United States or Canada are provided by the Distributor for the country the product was imported into. Consult the owner’s manual that came with your amplifier for warranty information or click here to locate a Distributor and inquire about the warranty offered in the locations they service.

Should a MESA product require warranty service within the US & Canada, please present a copy of the original sales receipt showing the date of first retail purchase, model type, product serial number, Dealer's name and address to the Authorized Service Center to confirm warranty status. If the original sales receipt is unavailable, the serial number may be referenced to determine warranty status. In the event there isn’t a record of warranty registration and an original receipt isn’t available, the start of the warranty will revert to the build date for the product, either written on an amplifier’s chassis or referenced by its serial number.

To transfer the warranty registration of a used product, the seller or new owner should provide MESA with: 

    • Original bill of sale 
    • Recent change of ownership bill of sale between the two parties 
    • Both parties complete contact information (Name, Address, Phone Number & Email Address) 
    • Serial number and model of the amplifier or cabinet

Contact us to send as much of this info as you have available and we'll assess the transfer at that point. If the original documentation isn’t available, there isn’t anything that necessarily needs to be done. We can assess the warranty status of the amplifier or cabinet by serial number (or date on chassis) should service be necessary.

 

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